JOYREAL co. sell our products to you subject to the conditions set out on this page.
Please carefully read these conditions before using the Website.
These terms and conditions (the"Terms and Conditions") apply when you order or buy goods on the Website. The Terms and Conditions may be updated from time to time (for example to reflect changes in technology, our business model, our system capacity or in relevant laws and regulations), and we therefore ask you to accept the Terms and Conditions every time you shop with us. Any reference to"you" or"your" means you as a user of the Website, any reference to"we","us" or"our" means Joyreal co..
By using the Website, you agree to be bound by these terms and conditions. If you do not accept these Terms and Conditions, you cannot order or purchase goods on the Website.
This Website is provided by:
Joyreal sports goods co.
Unit 03, 18th Floor, 11th BLD. Xinlin Bay, Jimei District, Xiamen, China, 361022
Phone. no. +86 0592 6681952
If you experience problems with your order on the Website or the general use of the Website, please contact us.
If you do not understand parts of the Terms and Conditions, we recommend that you contact [email protected] before you start shopping on the Website.
The Website is open 24 hours a day, but may be closed due to maintenance services. We will attempt to limit the frequency and duration of any such maintenance down-time.
An order placed on a public holiday or during the weekend will be processed on the following business day.
You must be at least 18 years old to purchase goods on the Website and possess a valid payment card that is accepted by us. If you are under the age of 18, you must have a legal basis for entering into a contract with us.
Contracts can only be concluded on the Website. We do not process orders made in letters or by phone.
Among other things, we reserve the right to cancel the contract of purchase in one of the following situations, without being liable for compensation or other costs:
- - Your payment details are incorrect or cannot be verified
- - Your order is placed with the purpose of committing fraud etc. or placed in connection with a criminal offense or other unlawful activities
- - There is an inadvertent error on the Website, such as a payment error or the like
- - We have reasons to believe that you are under the age of 18
Before submitting the order you have the option of changing the information that you have provided, including delivery and billing information or payment information. Furthermore, you have the option of making changes to your order or to remove goods from your shopping basket.
When you click"Complete Payment” and the receipt appears on your screen, you are bound by the contract of purchase and you will receive an email confirming your order.
Please contact [email protected] if you made a mistake while placing your order - they are ready to help you.
In order to protect you and our other customers against fraud and maintain a high level of security for online purchases, we may carry out verification checks. The verification check may comprise the data that you send when ordering, including your address.
CcV (Credit Card Verification Number)
Payment We accept the following means of payment: - Visa - MasterCard - Paypal CcV (Credit Card Verification Number) If you pay by credit card, you will be asked to enter the card's security code. You will find the three-digit security code on the back of your credit card, usually on the right side of the credit card's back. The security code is necessary for the payment to be processed and for maintaining a high level of security. There may also be other similar safeguards.
If you pay by credit card, you will be asked to enter the card's security code. You will find the three-digit security code on the back of your credit card, usually on the right side of the credit card's back. The security code is necessary for the payment to be processed and for maintaining a high level of security. There may also be other similar safeguards.
Once your goods leave our warehouse to be delivered, your payment will be debited on the selected payment service.
All the listed prices for goods, delivery costs and other costs include taxes and value-added taxes.
Costs relating to delivery, freight or postage may vary and are added to each order.
Goods will be delivered to the delivery address specified in the order. We only deliver to residential and business addresses - not to PO boxes. In some countries we also deliver to a carrier pick-up point. Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used.
Please note that the risk of loss of or damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us.
If your order consists of multiple goods, we reserve the right to make separate deliveries. Separate deliveries may be necessary if certain goods are delayed or out of stock at the time of order. You will be informed if your order is subject to separate deliveries. You will not be charged with additional delivery costs for separate deliveries.
You have the right to withdraw from this contract without giving any reason within 24 hours, but for the goods customized, it is not available to change the contract once start operation(material preparation.
To exercise the right of withdrawal, you must inform us (see contact information below), about your decision to withdraw from the contract by an unequivocal statement (e.g. letter sent by post, or email).
If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 3 days from the day on which we are informed about your decision to withdraw from this contract.
If your goods are non-conforming or we have delivered the incorrect goods, please contact [email protected] within reasonable time after you discover the fault.
In case of non-conforming goods or incorrect goods, you should return the goods and receive a refund of the purchase price and all delivery costs when our Customer Service has processed the returned goods.
We do our best to update the Website and to ensure that prices, offers, descriptions and other information concerning the goods are correct. Typographical errors and errors in prices, offers, descriptions and other information concerning the goods may occur, and sometimes we discover that the prices on goods are incorrect.
We are not responsible for delays or failure to meet our obligations in relation to the Terms, if the delay or the non-compliance is due to events beyond our control.
These Terms and Conditions constitute the complete terms of the contract between us.
If one or more of the provisions in the Terms and Conditions are declared fully or partially invalid, the remaining provisions still apply.
In case you wish to complain about goods purchased from us, please contact our Customer Service. You can contact our Customer Service by telephone, email or ordinary mail. You can find our by contact us.
Any contracts concluded between us using these Terms and Conditions are governed by china law. Any dispute which may arise in connection with our contract, including its existence or validity, must be brought before a competent court in china.